Listen to the priorities.
Start with the daily pressure points: busy entrances, heavily used washrooms, shared kitchens and rooms that need extra attention.
ABOUT CLEANNOVELLE
A cleaning service starts with understanding the space.
The standard is in how carefully the details are worked through.
OUR APPROACH
CleanNovelle is a small cleaning business whose owner is involved in delivering the work. Based on a Toronto-first service area, we focus on recurring commercial cleaning contracts, starting with your priorities, an agreed checklist and a schedule that fits the space.
That means asking practical questions. Which areas are used most? What should remain untouched? When can cleaning take place? Who should be contacted if something changes?
Those details belong in the plan from the beginning.

WHAT GOOD SERVICE STARTS WITH
“Clean the office” leaves too much open to interpretation. A useful cleaning scope explains the areas, the tasks and the frequency.
It also makes room for the things that are specific to you: the reception that needs to be ready first, the equipment that should stay untouched, or the room that is only used twice a week.
See how we approach the workTHE CLEANNOVELLE STANDARD
Clear communication is practical. It gives everyone the same understanding of what is included and how the work will happen.
Start with the daily pressure points: busy entrances, heavily used washrooms, shared kitchens and rooms that need extra attention.
Confirm the areas, tasks and frequency. Identify exclusions, supply responsibilities and surfaces that need particular care.
Agree the relevant site instructions and a point of contact. Discuss opening hours, restricted areas and arrangements for locking up.
Occupancy, layouts and business routines change. Revisit the scope when the way a space is used changes.
BEFORE YOU AGREE TO SERVICE
You should be able to read the proposed scope and understand what happens next.
A guide to the details covered in your proposed cleaning contract.
YOUR SPACE. A CLEAR PLAN.
All CleanNovelle services are provided through ongoing cleaning contracts. Tell us about your space and preferred recurring schedule.